Procedure No: 7.07-01
CRUX OF THE PROCEDURE:
Purpose:
- To regulate visitor access and ensure their safety at Lotte Chemical Pakistan Limited (LCPL) premises.
- To prevent unauthorized entry at both Site and City Office.
Scope:
- Applies to all visitors at LCPL Site and City Office.
Key Requirements:
- Visitor Control:
- Visitors must not have free access; they must be identifiable and accountable.
- Personal visits are discouraged.
- Area Manager approval is required for visits to certain areas like the Plant, Workshop, and Laboratory.
- Visitors must always be accompanied by a host.
- Security Procedures:
- Visitors must be pre-registered through the Visitor Management System (VMS) or manually.
- Security will issue a visitor badge, inspect vehicles, and provide safety instructions.
- Hosts are responsible for visitors’ conduct, safety, and briefing on emergency procedures.
- Visitors must wear appropriate attire and required PPE for plant access.
- Emergency Protocols:
- Security must provide visitor details to assembly point leaders during emergencies.
- Any visitor accidents must be reported to the Occupational Health Physician.
- Special Visitor Categories:
- Regulatory officials must be received by designated managers.
- Educational groups require approval from General Manager HR & IT.
- Emergency Services have free access.
- Contractors must nominate visitors for approval.
- Special procedures apply for VIP visits and Open Days.
- Communication & Training:
- Management staff must ensure awareness and compliance with visitor procedures.
- HSE Department provides site safety induction, valid for 3 months.
- Documentation:
- Visitor records maintained manually and electronically.
- Security must track visitor entry and exit.
This procedure ensures visitor safety, compliance with regulations, and proper monitoring of access to LCPL premises.
QUESTIONS & ANSWERS
Q1. What is the main purpose of this procedure?
The procedure provides guidelines for controlling and protecting visitors at Lotte Chemical Pakistan Limited (LCPL) premises, preventing unauthorized access, and ensuring visitor safety.
Q2.Who is responsible for ensuring the safety of visitors during their visit?
The designated host is responsible for the visitor’s conduct, safety, and awareness of emergency procedures while they are on-site.
Q3. What must visitors do upon arrival at the LCPL site or City Office?
Visitors must report to Site Security, register manually or electronically via the Visitor Management System (VMS), obtain a visitor’s badge, and comply with site safety instructions.
Q4. Are personal visits to the site encouraged?
No, personal visits are discouraged, and all visits must be authorized by the respective Area Manager.
Q5. What happens if a visitor arrives without prior intimation?
Site Security will contact the host to confirm their availability. If the host is not available, the visitor will not be allowed entry.
Q6. What are the dress code requirements for visitors entering plant areas?
Visitors must wear a shirt, pants (or shalwar kameez), shoes, and socks.
Q7. How are regulatory agency representatives handled upon arrival?
They are received by the General Affairs & Security Manager, who verifies their credentials and coordinates their visit with relevant managers.
Q8. What should the host do if a visitor is involved in an accident?
The host must immediately inform the Occupational Health Physician and arrange for medical treatment or transportation if necessary.
Q9. What special arrangements are required for VIP or large group visits?
The Director Admin HR & IT delegates responsibility to the General Affairs & Security Manager to develop specific procedures for such visits.
Q10. How long is the site safety induction training valid for visitors?
The safety induction training is valid for three (3) months.